Frequently Asked Question

Search FAQ

  • Shipping

    • When should I open the box?
    • Why can’t I ship to my state?
    • How much do I water my new plants?
    • What is the Gift Wrapping Like?
    • Can I cancel my order?
    • How long does it take for my order to ship?
  • Plant Help?

    • How do I see if my plant is still alive?
    • My tree was wilted when I opened the box, what do I do?
    • Should I prune my tree/shrub?
    • My plant died, what should I do?
    • My Trees and Shrubs are getting eaten by Insects and Beetles?
    • Should I Fertilize my new Plants Right Away?
  • Growing Zones

    • What is a zone?
  • Knock Out® Roses