Open the box immediately and give your plants plenty of water. Do not let plants sit in the box anymore than they have. The need sunlight, water, and oxygen to survive.
You cannot over water your new plants. Water heavily with a hose daily for the first week. Every other day for the second week. Every three days the third week. As needed the forth week and so on. Do not rely on your irrigation system. Irrigation systems are for established plants.
Watering your new plants is critical to the success of the plant. Most plants die within 2-4 weeks due to inadequate watering. If you have a irrigation system you still need to hand water your new plants with a hose. Your irrigation system is only for plants that are established and we will not warranty any plants that are relying on your irrigation system.
For the first 4-6 weeks, hand water your plants using a hose. Give each plant plenty of water until the soil is completely saturated. We recommend 3-5 times per week depending on weather conditions.
Start off every day for the first week. Then every other day the second week and so on.
The best way to check if the plants need water is by sticking your fingers into the soil between the root ball and the existing soil. If it is moist, it is going to be a happy plant. However, if it is dry, water immediately. You can also overwater a plant over time. We only see this problem when you have an irrigation system. If you stick your fingers into the soil and it is muddy for over a week, cut the irrigation off immediately. Overwatering can also lead to death in a plant. It is often called drowning a plant. Too much water will suffocate the plant. For established plants that have drip irrigation, we recommend watering once a week for 30-90 minutes.
Our goal is to ship your order as fast as possible. From the second you place your order, we are planning on picking, packing, and shipping your order. After your order has been packed and placed in a Fedex Trailer, it will no longer be able to be canceled and you will be receiving the shipment. There will not be any credit for items that have already been packaged and shipped.
Call us at 1-855-541-7525 or send an email to firstname.lastname@example.org to see if you are eligible to cancel your order. Most orders can be canceled within 1 hour from checkout.
Since we are shipping live plants, timing is critical. Most orders are picked within 12 hours from checkout.
We plan each shipment so that your plants are not sitting in a truck over the weekend. If you are located 4 days shipping from our nursery, and your order is placed on Tuesday, we will hold your order until the following Monday to ship.This delay will guarantee that your plants arrive at the highest quality possible. Subject to the type of plant. ex. Hydrangea.
Plants that specify shipping at different seasons will be shipped when they become available. ex. ships fall
You may also receive multiple shipments for your order. Plants will be packaged in multiple boxes depending on the quantity of your order. Multiple box shipments sometimes become separated during transit and may arrive on different days.
After your order has been shipped, you will receive an email confirmation with a tracking number.
Please take pictures and notify us immediately. Send pictures to email@example.com with your order number to process a claim.
Our claim process must be received within 4 days of receiving your package. We will reship the damaged plant after receiving your claim. If the product we are replacing is out of stock, we will place a credit onto your account for you to order a substitute or wait for the product to be restocked. We have no control over shipping delays or damage to your shipment.
Knockout Roses, Cherry Trees, and many other Trees and Shrubs are very susceptible to Japanese Beetles and also aphids. The best thing to do to prevent any insect damage is to apply a systemic insecticide early in the spring. A systemic insecticide will be absorbed by the root system of the plant and prevent any insect damage. This has do be done early in the spring because it will take time for the product to get absorbed into the root system and up through the plant.
If you were unable to get a systemic insecticide applied in the spring, you can spray a contact insecticide product like (Seven).
Do not apply any systemic insecticides to any edible plants or fruits.
Absolutely! Fertilizer is plant food. Apply fertilizer to your newly installed trees and shrubs at time of planting. Fertilizer contains Nitrogen, Potassium, and Phosphorus which will help the plant develop a new root system, and provide new energy.
Our special slow release fertilizer will keep your plants fed for 6 months.
The United States is classified into different climate growing zones. Each zone has a different average temperature. Most plants can only grow in a specific set of growing zones. Always check to see what your growing zone is before purchasing any plants.